Episode Description

A Finance professional in Hong Kong joined a routine video call with his company’s CFO and several colleagues. He recognized the faces. All the voices sounded right. He then wired roughly US$ million across fifteen transfers in a single day. However, every executive on that call was an AI-generated deepfake, built from public footage and data scraped from the internet. Which criminal(s) set up that cyberscam and where did the money go?

In this episode of From the Hill to the Trenches: The Search for Justice, host Dorothy Hill speaks with Elizabeth Agosto, an AI governance advisor to CEOs, CISOs, and corporate boards. Expanding on her career at Barclays and Lehman Brothers, she accepted a role at BNY Mellon where she helped to grow the Bank’s cybersecurity function of 18 employees into a global team of over 600 people across 11 countries. Agosto explains why automation without synchronized accountability is unmanaged risk. She breaks down the Arup deepfake case, the CISO accountability problem, the rise of agentic AI, and what it takes to build governance that moves at the pace of the technology it oversees.

Agosto's message is direct: 1) build the strong partnership before the breach attempt, 2) verify through specific channels, and 3) lead with courage, curiosity, and clarity (the three Cs). Build and apply the risk and governance framework that executives can apply and every day. Expand and refine the questions which every board member of the enterprise should also be asking.

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